Last week on the project was Design Thinking week for us.
We hosted two Design Thinking workshops:
One workshop was held with City of San Jose stakeholders, landlords, Housing Providers, Property Managers and Tenant Advocates. We spent the day working through design thinking concepts, personas and brainstorming ideas for ways to engage on the sharing of data and information to support the City of San Jose with the Housing Affordability issues currently occurring in the city.
The second workshop was held with Charity Housing Providers, Tenant Advocates and Property Managers specifically brainstorming ideas related to the challenges in education, communications and applications related to Low Income Housing properties (Affordable housing).
The experience for these workshops was emotional and very different to running a design thinking workshop with a Corporate client. I found this experience to be both confronting and rewarding and I want to thank the IBM team for being such amazing facilitators and being able to pivot quickly when we needed to change our agenda at short-notice.
The ideas that were generated could help with the education of, search and application for, as well as the property experiences of all tenants and housing providers in the City of San Jose. These ideas will be incorporated into our final report, recommendations and roadmap for the City of San Jose – which will be presented to the City and Stakeholders on the 17th November.
As we enter into the final Sunday night of the trip, I am looking forward to not only this final week of work, but also to experiencing Christmas preparation here, such as the Christmas tree lighting ceremony outside our hotel this week!